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General FAQ Research Study FAQ

Where are you located?

Bright Ideas is located in Trumbull, Connecticut, off of Route 111. Our address is:
30 Trefoil Drive
Trumbull, CT 06611

How old do I have to be to participate?

You must be 18 years old to become a panelist with Bright Ideas. The normal age range used in studies is typically 18-65 years old. This age range may vary depending on each study’s specifications.

I don’t live in Connecticut. Can I still participate?

Yes! Panelists who reside outside of CT are able to participate in online opinion surveys.

How do I become a Bright Ideas Panelist?

To become a panelist and start earning money for your opinions, CLICK HERE. Or, you can visit www.brightideasresearch.com and on the right hand side, click the button that says ‘Panelist Signup’.

I do not have an email address. Can I still become a panelist?

Unfortunately you must have a valid working email address in order to become a panelist with Bright Ideas. You email is used as your username for your panelist profile, and is also where you will receive invitations to screener surveys.
You can create a free email address at popular sites such as Google, Yahoo, and Hotmail.

Are you trying to sell me something?

No. Bright Ideas conducts consumer research studies in which you are paid to give us your opinions! We will never try to sell you any products or services.

What is the Panelist Portal?

The Panelist Portal is the system that existing panelists use to login to their account. Panelists can view and update their profile information in the Portal, and can see if there are any screener surveys available for them to take. CLICK HERE to go to the Panelist Portal login page.

How do I view/access my panelist profile?

You can view your panelist profile by logging in to the Panelist Portal. From there you can update your profile information, which will make you most eligible to participate with Bright Ideas.

Why do you ask for so much information in my panelist profile?

We ask for your information in order to be able to recruit participants that meet the criteria that are given to us by a client. Bright Ideas will NEVER sell or disclose your personal information to third parties.

How do I update my panelist profile?

You can update your panelist profile by logging into the Panelist Portal. This is where you can update your email address, which is your username used to sign into the Portal.

Remember to keep your profile up-to-date! This will make you most eligible to participate with Bright Ideas!

How do I change my email/username?

To change the email/username that is associated with your Bright Ideas panelist account, login to the Panelist Portal, and click on “Update Profile.” Remember to click next after changing your email/username to save your changes!

I forgot my username.

Your username is the email address you used to sign up with Bright Ideas. If you forgot what your username is, email brightideascontact@gmail.com or call 203-638-3709 and a recruiter can assist you.

I forgot my password.

If you forgot the password to your Bright Ideas panelist profile, you can reset it by going to the Panelist Portal and clicking “Forgot Your Password?” After you enter your username, you will receive an email from info@confirmit.com with a link to reset your password. Click here to go to the Panelist Portal home page.

What kinds of studies can I participate in?

Bright Ideas conducts several types of studies. Please see a description of each below.

  • Home Use Test (HUT): A Home Use Test is a type of study where panelists bring home and try out a product. You will pick up the product(s) from Bright Ideas and may have to return during the testing period to receive more product or to switch products.
    You may be asked to fill out a diary during the testing period regarding your habits and observations, to record yourself using the product, and/or to participate in a focus group at the end of the testing period.
    For HUTs you will only come to Bright Ideas for a brief visit where you will need to complete your first visit paperwork. This includes your Confidentiality Agreement and in some cases a questionnaire to further qualify you for the product pickup.
  • Central Location Test (CLT): A Central Location Test is a type of study where panelists come to Bright Ideas to try a product, evaluate a fragrance, or test something else at our facility. Panelists may need to fill out a questionnaire with observations, opinions, and feedback about the product they are testing.
  • Focus Group: A focus group or group discussion is a type of study where panelists come into Bright Ideas and participate in a discussion about a predetermined topic. You will be seated with other consumers like yourself and will discuss a product, concept, or idea with a professional moderator. Focus groups typically last from a half hour up to two hours. Focus Groups can consist of a one-time visit or can be combined with a Home Use Test. Focus group studies will always be preceded by a Callback Screener Survey.
  • Individual Interview: An individual interview is a type of study where panelists will come into Bright Ideas individually to be interviewed by a professional moderator regarding a predetermined topic.
  • Opinion Survey: An online opinion survey is a type of study where panelists complete a survey online about a certain topic. These surveys typically take from 10-20 minutes to complete.

How do I find out about upcoming studies?

To participate in a research study, you must first be a Bright Ideas panelist. To sign up, CLICK HERE. For existing panelists, there are three ways to find out about upcoming studies:

  1. Check your email! Bright Ideas will send you an email whenever there is a screener survey available for you to take. Selection of panelists is randomly computer generated.
  2. Login to the Panelist Portal. Any available surveys will be listed under ‘Surveys not started’.
  3. Check out the Bright Ideas Facebook Page to see if we are looking for any panelists or specific groups of people to participate in studies!

How often can I participate?

Panelists can participate in Bright Ideas studies every 3 to 6 months, depending on the study. For example, if you participated in a study on January 15th, the earliest date you will be able to participate again will be April 15th. However, depending on the type of study, you may not be contacted again until July 15th.

In addition, panelists can take online opinion surveys any time! They do not require a waiting period before or after completing the survey.

What is the recruitment procedure for research studies?

For each study, a group of panelists are randomly selected to receive the screener survey. All panelists must first fill out the online screener survey to see if he/she qualifies to participate. Certain screener surveys will allow qualifying panelists to schedule their appointment online. Other studies, such as focus groups, use a callback screener survey instead. In this case, if you PRE-qualify, your responses will be reviewed by a recruiter and you will be contacted by phone to determine if you meet all the requirements to participate.

What is a screener survey?

A screener survey is an online survey that all panelists must fill out to see if they qualify for the upcoming study. If you do not qualify, don’t worry! No two studies are alike. You will still be able to receive screener surveys for other studies. The two types of screeners are screener surveys and callback screener surveys.

What is a callback screener survey?

A callback screener survey, or callback survey, is a type of screener that is used mainly for focus group studies. Panelists will be notified at the beginning of the screener if they are taking a callback survey. If you get to the end of the survey, this means that you PRE-qualify, and you will be given some more information about the study to make sure you would be available to participate. Once you submit your screener, it will be reviewed by a recruiter. You will receive a call back from a recruiter to ask you some further questions to make sure you meet all the requirements for the study. If you qualify and are available, the recruiter will schedule your appointment for you to participate!

Panelists that do not meet the requirements will be notified either by email or phone that they will not be needed for the upcoming study.

Will I be paid for taking a screener survey?

No. Bright Ideas does not compensate panelists for taking screener surveys. However, if you qualify for and participate in a study, you will be compensated for your time and effort.

Why haven’t I been sent any surveys?

There are a few reasons why you might not have received any surveys from Bright Ideas recently.

  1. When did you last participate? We typically require a minimum of 3 months in between participations.
  2. Is your profile information up-to-date? If you have not updated your profile recently, this could be why you are not receiving surveys from us. Please note that in order to receive ANY type of survey from Bright Ideas you MUST at least provide the following information in your profile:
    • Name
    • Email
    • Gender
    • Date of Birth
    • State
    If any of the above information is missing from your profile, you will not be eligible to receive surveys.
  3. Is your email address valid and current? Panelists must have a valid, working email in order to receive surveys.
Click here to login to the Panelist Portal to verify that you have all of the necessary information filled out in your profile.

I received a message that I did not qualify or was not needed for a study. What does this mean?

Every study is unique and has its own specifications based on the client’s needs. If you did not qualify for a study, remember that no two studies are alike! If you were not needed for a study, this means we have found enough panelists who meet a specific quota such as gender, age, or panelists who use a certain product. Keep an eye out for other screener survey emails or check out the Bright Ideas Facebook Page.

How much do studies pay?

Bright Ideas will always compensate you for your time and participation in a study. Incentives can be anywhere from $5 to $250 or more, depending on the task and length of the study.

How will I be paid for participating in a study?

If you participate fully and complete all parts of the study, you will be paid in cash at the completion of the study, or in the form of a gift card. For example, if you are trying out a product at home for a week and then returning at the end of the week for a discussion about the product, you will be paid your incentive at the end of the focus group. The form of payment is the decision of the Bright Ideas manager and is non-negotiable.

Why do I need to arrive 15 minutes early for my focus group, group discussion, or individual interview appointment?

We ask that you arrive 15 minutes prior to your appointment time to allow sufficient time to sign in, complete paperwork, and/or answer some questions. Focus groups, discussions, and interviews start promptly at the designated time. Once the discussion is started, Bright Ideas cannot let any other panelists into the group.

It is the policy of Bright Ideas for participants to arrive at a minimum of 5 minutes prior to the start of their appointment time. If you arrive less than 5 minutes of the assigned appointment time or later, there is no guarantee that you will be compensated for your time.

Panelists who do not fully participate will mostly likely not be contacted again for a predetermined time period if at all. This decision is the sole responsibility of the Bright Ideas manager.

I was recruited for a study but cannot make my appointment. What do I do?

If you were recruited for a study but cannot make the appointment, please call or email Bright Ideas as soon as possible to let a recruiter know. You can reach a recruiter by calling 203-638-3709 or by emailing brightideascontact@gmail.com.

Panelists who have not called or emailed Bright Ideas to cancel and do not show for their appointment may not be contacted again for a predetermined time period if at all. Similarly, panelists who do not fully participate will mostly likely not be contacted again for a predetermined time period if at all. This decision is the sole responsibility of the Bright Ideas manager.

Why was I paid and sent home from a study without participating?

Often studies are “over-recruited” to ensure there are an adequate number of consumers available to participate. The determination of who will participate will be based on those respondents who arrive promptly and who meet predetermined criteria. If you arrive at Bright Ideas within the necessary time frame and are not chosen for a study, you will be fully compensated for your time and will be eligible immediately for future studies!

Can I bring my children with me?

At Bright Ideas, we need your undivided attention when you are here participating in a study. Children are allowed to come to Home Use Test (HUT) product pickups and to some Central Location Tests (CLTs). For CLTs that allow children to accompany you, they need to be at least three years old and MUST stay in our waiting room. We have a big screen TV to keep children entertained, or you can bring an activity or snack for your child. In order to maintain distraction-free testing environment, under no circumstances can children come into the testing room. Children are not allowed to come to focus groups or individual interviews.

These rules are subject to change at the discretion of the Bright Ideas manager. If you know you will need to bring your child with you, a good rule of thumb is to call and double check with a recruiter before coming in. You can reach a recruiter at 203-638-3709.

I forgot my product and/or paperwork at home. What should I do? Will I still get paid?

If you forget your product at home and have an appointment with us, please come anyways so that you can be on time for the appointment. Let us know upon your arrival what you forgot to bring with you. Depending on the study, we may be able to accommodate an alternate time for you to drop off your forgotten product/paperwork and to pick up your compensation.

If you lose a product or paperwork, please let us know ASAP by calling 203-638-3709 or emailing brightideascontact@gmail.com.

Why do I have to sign a confidentiality agreement?

Our clients look to consumers for opinions and perspectives on new or existing products or brands. Some of these ideas have not yet been released to the public, so in order to participate, you must agree to keep all concepts, products, and brands confidential.



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